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Front

About Front

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

Keywords

customer_operations
support
sales
account_management
customer_service
help_desk
customer_communication
churn_prevention
channel_routing
real_time_collaboration
email_collaboration
shared_inbox
management_software
messaging
email
communication
collaboration

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