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Easily Integrate
Gladly's API using Konfig's TypeScript SDK

Need a TypeScript SDK for Gladly's API?

Growing API Companies trust Konfig's SDKs to onboard developers to their API.

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First, instantiate the SDK

It only takes a few lines of code.

index.ts

import { Gladly } from 'gladly-typescript-sdk';
const gladly = new Gladly({
/*
* Gladly API uses token-based **Basic Authentication**. API tokens are associated with designated Gladly users.
* To create and use an API token, your user must have the API User permission. An API token can be used to perform any API request without restriction.
*
* | user name | password |
* | ----------- | --------- |
* | agent email | API token |
*
* The credentials must be passed via an `Authorization` HTTP header. All requests must be made over HTTPS.
*
* ```shell
* curl -u user@organization.com:$GLADLY_API_TOKEN \
* https://organization.gladly.com/api/v1/organization
* ```
*
*/
username: "USERNAME",
password: "PASSWORD"
})

Then, send your first request

We made it really easy.

index.ts

// Send SMS
const sendSmsResponse = gladly.communications.sendSms({
from: "+14152223316"
body: "hello, this is an SMS message!"
})

Enjoy a buttery smooth developer experience with 68 SDK methods

How Konfig Works

Konfig collects APIs and automatically generates SDKs so you can focus on building your application.

openapi-examples

Konfig maintains the highest quality collection of OpenAPI Specifications on the internet in a GitHub repository

We pull OpenAPI Specifications from public sources, fix any errors, and make sure they pass our lint rules. We continually make sure the repository is up-to-date and collect up-time and response time metrics for every API.

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Generates AI-Augmented SDKs from openapi-examples

Our SDK generator is trusted by growing API companies and goes through a rigorous testing process to ensure the generated SDKs are high-quality and easy to use.

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Publishes to standard package managers

We publish to standard package managers like npm, PyPI, and Maven so you can easily integrate the SDK into your application.

Gladly

About Gladly

Gladly is the only customer service software built around people, not tickets. AI is revolutionizing how we work and communicate. Consumer expectations of how they're known and treated by brands has never been greater. At the same time brands are under pressure to do more with less and must balance the tension between saving money with AI and automation, while still delivering world-class experiences for consumers. The right experiences create connection, loyalty and customer lifetime value. Customer service software built on tickets fails to navigate this tension. And brands who rely on ticketing software are failing in this new economy. Bloated tech stacks. Duplicate tickets. Consumer repetition and frustration. Fumbling and flustered agents. Two bad service experiences will lose a customer for life. Gladly applies AI differently, to help commerce brands deliver radically personal, concierge-level customer service at scale. With Gladly, consumers help themselves when they want and customer service agents are made into superheroes, gaining efficiency and productivity. Every conversation in Gladly starts with a real-time understanding of the customer -- who they are, their preferences, their conversation and purchase history with the brand, every interaction in one place. And with every channel built-in natively - VOICE, email, SMS, chat, social messaging, self-service – brands have one, lifelong conversation stream with their customers. Gladly's customers are the world's most loved brands -- Allbirds, Bombas, Crate & Barrel, Deckers, Eddie Bauer, FTD, Nordstrom, REI, Ulta Beauty, and Warby Parker. These brands and hundreds more leverage Gladly to build lifelong loyal customers through deep connections. Make customer service your business with Gladly.

Keywords

customer_communication
customer_support
communication
support

Start integrating Gladly's API with Konfig